A group of young people and adults outdoors standing in a circle

Careers at Heart & Hand

Our values

Heart & Hand is proud to offer generous time-off, weekly self-care opportunities, and a friendly work environment. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.

Operations & Finance Manager

Posted: 
May 10, 2022
Full time

Heart & Hand is looking for a detail oriented, compassionate, and motivated Operations & Finance Manager who is dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand Center is a nonprofit organization which disrupts the cycle of poverty for children and families in northeast Denver through community-based programming. Through long term relationships, out-of-school programming, and support for children and families, Heart & Hand Center empowers all young people to realize their potential. For more information, visit www.heartandhandcenter.org. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity. 

Job Description 

The below outlines primary responsibilities of the Operations & Finance Manager, but additional duties may arise at the request of the organization or because of the Operations & Finance Manager’s skills or interest. 

Human Resources 

● Lead recruitment and application screening for all open job positions 

● Provide leadership in part-time hiring including interviewing candidates, and support for full-time hiring including scheduling and creating offer letters 

● Manage employee onboarding processes including sending necessary paperwork and trainings 

● Lead employee offboarding process 

● Maintain employee timesheets and employee files with regard to required documentation for trainings, background checks, and other relevant information 

● Communicate benefits and status of PTO with part-time team members ● Collaborate to streamline human resources processes including: timesheets, employee handbook distribution, and on-boarding activities 

● Research and communicate relevant professional development opportunities to team on a monthly basis 

Operations 

● Office and Center management including maintenance, researching contractors and acting as on-site contact (tracking data) 

● Fleet management including van rentals, scheduled maintenance, repairs, and cross site coordination (tracking data) 

● Assist with licensing and inspection requirements as needed 

● Support COO in researching and drafting relevant organizational policies 

Evaluation 

● Organize data to be accessible and understandable to a variety of audiences ● Collect and analyze family, student and community survey data 

● Coordinate with Executive Director, Program Director, and COO to complete specific evaluation projects as needed

Finance - opportunity for growth into this role 

● Allocate monthly payroll and organize payroll receipts for grant reporting ● Update budget with monthly actuals and work with Chief Operating Officer to reforecast as needed 

● Manage employee expense receipts 

● Provide support with audit, 990, and other financial reporting requirements as needed 

Additional Support 

● Oversee execution of document retention policy 

● Opportunity to join one of Heart & Hands’ committees 

○ Culture Committee 

○ Belonging, Equity, Diversity, and Race Committee (BEDR) 

● Support programs and cross-functional projects as needed, including attending bi-weekly Program Manager meetings 

● Support annual fundraisers as needed 

● Filing 

● Other duties as assigned, AKA the weird, strange, odd, sometimes wonderful and sometimes challenging things that come with working for a small nonprofit organization 

You will be successful in this job if you 

● Love companioning people through situations by being an intentional thought partner, good listener, and able to see the whole human when working with team members ○ Have a special way of making people feeling valued 

● Get things done quickly and efficiently 

● Get excited about the “what ifs” and run with them 

● Have a growth mindset - People with a growth mindset feel their skills and intelligence can be improved with effort and persistence. They embrace challenges, persist through obstacles, learn from criticism and seek out inspiration in others' success. 

Qualifications 

● At least 2 years of experience in operations, administration, management, finance, and/or HR 

o This experience in a nonprofit setting is a plus 

● Proficient with MS Word, Excel, and Google Drive 

o Quickbooks and Zoom proficiency are a plus 

● Must demonstrate: a high level of motivation, organization, attention to detail, timeliness, and an ability to exercise discretion, anticipate needs, adapt to changing priorities, and respond to multiple demands 

● Employment is contingent on a criminal background check 

Work Schedule and Compensation 

This is a full-time position, Monday-Friday. 

Salary range is $50,000-$55,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, and a friendly work environment. 

Application Process 

Send resume and cover letter to jobs@heartandhandcenter.org with Operations & Finance Manager application as the subject line.

Development Director

Posted: 
May 10, 2022
Full-time

Development Director

The Heart & Hand Center is looking for an experienced Development Director who is dedicated to ensuring that all children have the opportunity to succeed.

Heart & Hand (H&H) is a 501(c)(3) non-profit organization that empowers all young people to realize their potential. H&H runs after school and summer programming for 2rd-12th grade youth that addresses the needs of the whole child.

Reporting to the Executive Director, the Heart & Hand Development Director will drive strategy and execution of resource development for Heart & Hand’s annual operating budget. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.

DUTIES AND RESPONSIBILITIES

The Heart & Hand Development Director is responsible for all of our fund development revenue streams, which allow us to achieve our mission and maximize our impact in the community. You are responsible for all fundraising and development strategies and activities. This position is responsible for implementing and improving upon the current development plan and securing approximately $1,000,000 in revenue annually. The Development Director is responsible for crafting a long-term development plan, expanding and diversifying Heart and Hand’s funder base and growing a culture of philanthropy throughout the organization. The Development Director is supported by our Development Coordinator and will work closely with the Executive Director as well as the Board of Directors and the Community Board.

The Development Director must have a proven track record of meeting aggressive fundraising goals. The successful candidate will help forge new relationships to build Heart and Hand’s visibility, impact and financial resources. The Development Director must be an exceptional leader who sets high expectations and is passionate about enabling their team to meet those expectations. Knowledge of and passion for community development, youth protective factors and relationship management strategies are key to this position’s success

Below is an outline of primary responsibilities. Heart & Hand is a team oriented environment where we all take on additional tasks as needed to fulfill our mission.

Strategy

• Lead the creation and implementation of a comprehensive development strategy to identify, secure and grow corporate, foundation and individual gifts.

• Develop and implement a major gift growth and stewardship plan that significantly increases revenue year over year and instills a sense of authentic gratitude.

• Enhance corporate giving and partnerships; elevate current sponsorships and expand corporate giving prospects and programs.

• Support foundation giving, build relationships with key foundations and maintain and grow a robust grant calendar resulting in numerous successful proposals.

• Support annual fundraising events; develop and strengthen relationships with new and existing donors; meet revenue projections for each event.

• Lead the revenue forecasting projections and goal setting for fundraising on an annual and ongoing basis.

Management

• Lead development team in an inclusive and collaborative manner to create a culture of philanthropy and meet or exceed fundraising goals.

• Oversee and maintain fundraising database to ensure integrity, accurate records and ease of use. • Create and manage the development budget.

• Ensure that all proposal budgets, financial documents and grant reports are timely, accurate and aligned with organizational strategic priorities and grant obligations.

• Track key performance indicators for the development team to ensure goals are met.

• Create a team-based environment where team members are supported appropriately to meet their individual goals along with collective ones.

Board Management and Support

• Lead the Board and Community Board and effectively engage them to create and implement a fundraising strategy for the organization that meets or exceeds revenue goals.

• Partner with the Boards to help identify, cultivate and recruit new board members who have both the propensity and capacity to advance Heart & Hands’s mission by engaging in fundraising activities.

• Attend board meetings and continually work with the Board to create and maintain a genuine culture of philanthropy.

• Develop strategies to leverage individual strengths and connections of the Board of Directors to increase philanthropic revenue.

• Attain 100% board giving each year.

Required Qualifications:

• 5+ years as a fundraising professional with a proven track record of success.

• Proven ability to effectively develop and steward long-term relationships with high-net-worth individuals, corporations and foundations.

• Value of diversity, inclusivity, equality and equity.

• Exceptional oral and written communication skills; ability to effectively manage development communications related to storytelling and advance the case for support on behalf of the organization.

• Ability to influence and engage a wide range of donors and build long-term and trusting relationships.

• Strategic and innovative thinker with ability to manage short-term and long-term plans and goals with a record of achieving results.

• Successful in managing a team of staff members. Effective team worker and welcomes collaboration.

• Strong organizational skills and a tenacious problem solver.

• Dynamic professional who can handle large and fast-paced yet equitable workloads.

• Experience working with a Board of Directors and Board Committees.

• Ability to develop and successfully manage a budget.

• Exceptional level of authenticity and integrity.

Preferred Qualifications:

• Degree or certificate as a fundraising professional.  

• Experience with donor database management best practices. Salesforce experience is highly preferred.

• High level of self-awareness, humility, interpersonal skills, humor and emotional intelligence.

Classification, Compensation, Schedule and Benefits: This is a full time, salaried, non-exempt position. Salary range is between $60,000- $75,000 annually depending on experience.

Schedule and Work Environment:

• Heart & Hand offers a flexible work schedule that can fit the applicant’s needs.

• Some evenings and weekends may be required to fulfill the duties of this position.

Benefits

• This position qualifies for benefits, including: employer contributions to health and dental care; generous time off policy including 19 paid holidays; fun and flexible, mission driven environment with strong staff culture; and perks such as a weekly staff yoga class.

How to Apply:

Please submit your resume and cover letter to smonahan@heartandhandcenter.org.

Applications will be reviewed and interviews will take place on a rolling basis until May 20, 2022