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Careers at Heart & Hand

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Heart & Hand is proud to offer generous time-off, weekly self-care opportunities, and a friendly work environment. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.

Resource Center Program Coordinator

Posted: 
February 9, 2024
Full time

The Heart & Hand Center seeks a committed, compassionate, and creative community-builder to join our Resource Center Program as a Program Coordinator. The Heart & Hand Center for Youth and Their Families is a 501(c)3 nonprofit with 14 years of experience serving the Northeast Denver community. By creating a nurturing community, Heart & Hand empowers all young people to realize their potential. Through our Resource Center Program, H&H connects the families we work with to wrap-around supports and resources, while extending support to our broader Five Points community through a Community Fridge, Community Closet, and similar resources offered out of our Center on historic Welton Street. Because this program is relatively new but rapidly expanding, the Program Coordinator will have a unique opportunity to shape programming in alignment with Heart & Hand’s values.

Job Description 

Program Implementation 

  • Work on-site at H&H Center/Out of School Time (OST) program sites to develop strong relationships with families and community members 
  • Establish/maintain relationships with other organizations and agencies to support with   resource/referrals to connect families/community members with wrap-around supports (e.g. e-bike vouchers, harm reduction supplies, etc)
  • Support food/resource procurement duties with Resource Center Program Manager 
  • Support with food security programming: Walk Up Wednesdays and Community Fridge maintenance 
  • Support with maintenance of H&H Center, including garden/yard and Community Closet upkeep
  • Take lead on planning and executing Family Meetings for OST programs at beginning and end of school year
  • Coordinate monthly activities/events in conjunction with OST programs 
  • Liaise between Resource Center programs and OST site staff (including school admin) for coordination of Walk Up Wednesdays and other collaborative activities (e.g. service learning and workshops for students at Center)
  • Seek input from families across H&H programming on what kinds of events and workshops they would like to be offered
  • Be onsite at each OST program monthly
  • Intentionally work alongside up to 3 Heart & Hand families to provide supports that help them achieve the goals they set for themselves

Administration 

  • Support with development and implementation of data-tracking practices 
  • Track data on family engagement and participation for use with all stakeholders, including in FRCAforce 
  • Complete training for CFSA 2.0 and Standards of Quality in Family Support, as well as additional trainings related to food handling and family support
  • Provide social media updates about resources and events that may interest the H&H community 
  • Support with design and creation of flyers/one-pagers highlighting H&H Center resources/events 
  • Create monthly program calendar and newsletter to share with other programs and community
  • Work closely with Program Manager through regular communication and collaboration 
  • Participate in Heart & Hand fundraising events as requested by development staff
  • Attend staff and team meetings

Qualifications 

  • Must have the ability to develop and cultivate meaningful relationships with volunteers, staff, youth, families and community members that we serve
  • Must be a flexible, solutions-oriented, dependable team player
  • Must have strong organizational, communication, and time management skills
  • Ability to exercise discretion
  • Ability to act as a strong role model for young people and maintain boundaries
  • Must be willing to meet families and community members where they're at and develop trusting relationships to help identify individual goals and strengths
  • Must be able to regularly lift 25 lb boxes
  • Employment is contingent on a criminal background check

Preferred Qualifications

  • Experience working holistically with families in a resource provider capacity or in a community based setting
  • A valid driver’s license and ability to complete cargo pick-ups 1-2x/week
  • Spanish-speaking 

Work Schedule 

This is a full-time, Monday-Friday, position. On site Resource Center hours include 1:00-5:00pm Monday, Tuesday and Thursday. Wednesdays will require in person hours from 10am-6:00pm. All remaining hours allow for flexibility, taking into account scheduled meetings and other responsibilities. The ideal start date is March 4, 2024.

Compensation

  • Starting salary: $45,000
  • Eligible for health and dental benefits after 30 days
  • Generous Paid Time Off, including a paid 2-week closure at the end of the calendar year and paid holidays

Send resume and cover letter to jobs@heartandhandcenter.org by 11:59 pm on February 23rd, 2024 with the subject line: Resource Center Program Coordinator application.

Apply

Program Leader

Posted: 
February 5, 2024
Part-time

Heart & Hand is looking for creative, committed, and compassionate Program Leaders who are dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand Center is a 501(c)(3) non-profit organization dedicated to empowering all young people to realize their potential. H&H runs after-school programming for youth in 1st-8th grade Monday-Friday from school dismissal-6:30pm (depending on site), full-day summer programming, a career & college program for students in 9th grade and beyond, and we extend support to enrolled families by providing resources, referrals, and emergency assistance. This position will be at one of our elementary or middle school sites Monday-Friday, from 2:00-7:00pm (shift varies depending upon assigned site).

Job Description

  • Build strong relationships with Heart & Hand students and families
  • Be instrumental in the development and planning of programs through lesson planning and workshop development
  • Actively lead structured academic and enrichment learning for participants throughout programming
  • Independently facilitate small group activities and provide behavior coaching through a restorative justice lens
  • Supervise all aides, interns, youth mentors, or volunteers assigned to your group
  • Participate and communicate in daily staff meetings and attend professional development opportunities
  • Be instrumental in the development and planning of programs through lesson planning and workshop development
  • Facilitate small academic and enrichment learning groups
  • Communicate challenges and issues with the Program Coordinator, Program Manager and/or Director
  • Assist daily with set-up and clean-up of facility, to ensure cleanliness, and that all safety protocols and procedures are being met

Qualifications

  • Applicants must be at least eighteen years of age
  • Must possess a genuine desire to positively impact the lives of youth 
  • Must have the ability to develop and cultivate relationships with volunteers, staff, youth, families and community members that we serve
  • Must be a flexible, solutions oriented, dependable, team player
  • Must have strong organizational, communication, and time management skills
  • Ability to exercise discretion
  • Display the ability to act as a strong role model for young people and maintain boundaries
  • Employment is contingent on a criminal background check
  • Valid Driver’s license preferred
  • Spanish speaking preferred
  • Current CPR and First Aid Certification preferred

Work Schedule:

This is a part-time, 25 hours per week, position Monday-Friday. Typical after-school programming runs from 2:00pm-7:00pm (shift times vary depending upon assigned site) Monday-Fridays. There will be meetings, professional development opportunities, and planning times that could be scheduled outside of these hours. This is a school year position with the potential for summer hours. 

Salary & Benefits:

  • Starting pay: $18.50/hr 
  • Eligible for healthcare benefits after 30 days of employment
  • PTO: 16 days of PTO per year in addition to paid holidays (including a two week office closure at the end of the year)

Send your resume and cover letter to jobs@heartandhandcenter.org with the subject: Program Leader by EOD on February 16, 2024.

Apply