Careers at Heart & Hand

Heart & Hand is looking for a creative, organized, and compassionate Middle School Program Manager who is dedicated to ensuring that all children have the opportunity to succeed.

The Heart & Hand Center is a 501(c)(3) non-profit organization in Northeast Denver dedicated to empowering all young people to realize their potential.  H&H currently runs after school programming for 2nd-8th grade youth Monday-Friday from school dismissal-7:00pm (depending on site), full day 6 week summer programming, and a career and college program for young adults in 9th grade and beyond. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. Flexibility with schedule will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs.

Areas of Responsibility

Program Implementation and Infrastructure

• Build strong relationships with Heart & Hand middle school students and families
• Design and implement enriching and creative after school and summer programming in the areas of 1) academic enrichment, 2) health and wellness, 3) social emotional skill building, and 4) creative expression
• Maintain updated schedule of after-school and summer programming and communicate that with all staff
• Provide on site support to staff and students including but not limited to facilitating restorative justice conversations, behavior management, coordination of pick up, and transition support
• Organize and maintain orderly program space, supplies, and equipment
• Family support and engagement:
• Maintain regular contact with families in person, via email, over the phone
• Act as an advocate for students and/or family member(s) with school(s) or other agencies, making referrals for assessed needs when necessary
• Build and maintain relationships with community partners, especially school faculty and staff, including coordinating with partners such as Food Bank of the Rockies, Denver Food Rescue and workshop providers
• Build and maintain a supportive, sustainable on-site culture with students, staff and school stakeholders
• Perform other appropriate tasks as assigned

Personnel

• Provide supervision for all staff members on site
• Support the task supervision of all interns and volunteers on site
• Active involvement in the hiring and onboarding coordination of new site staff
• Identify appropriate Professional Development trainings for staff
• Nurture the development of staff, interns, and volunteers

Administration

• Work closely with Program Director through regular communication and collaboration
• Collect all attendance and program activity data collection for program evaluation, grant reporting, and fundraising
• Work with COO to ensure all Neighborhood Youth Organization Licensing materials are posted and protocols are being followed, as well as ensure staff certification requirements are up to date
• Attend weekly staff meetings, Program Manager Meetings, and manage virtual communication in a timely manner
• Maintain and organize personal work schedule through use of Google calendar

COVID-19 Notes

• Adaptability required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols.

Requirements/Qualifications

• At least 3 years of experience working with school aged children in a setting similar to an afterschool program or 2 years of program management experience for school aged youth
• Preference for experience running a licensed child care, neighborhood youth organization program, or a 21st Century Community Learning Center program
• Must demonstrate a commitment to youth development
• Valid driver's license and mode of transportation preferred (job could entail occasional driving/transporting)
• Employment is contingent on a criminal background check
• Spanish speaking preferred

Compensation/Benefits

This is a full-time position, Monday-Friday with flexibility in scheduling the 40 hours to meet the needs of different meetings and responsibilities. Salary range is $50,000-$53,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, regular staff self-care opportunities, and a friendly work environment.

Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity. Heart & Hand is looking for a creative, committed, and compassionate Program Coach who is dedicated to ensuring that all young people have the opportunity to succeed. 

The Heart & Hand Center is a 501(c)(3) non-profit. By creating a nurturing community, Heart & Hand empowers all young people to realize their potential. Through our Career and College Readiness (CCR) Program, H&H provides individual case management and monthly events supporting young people beginning in 9th grade through two years post high school. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. ‍

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Areas of Responsibility

‍The below outlines primary responsibilities of the CCR Program Coach, additional duties may arise at the request of the CCR Program Manager or because of the CCR Program Coach’s skills or interests.

Program Implementation

• Build strong relationships with Heart & Hand students and families
• Work collaboratively with any program volunteers or interns‍
• Participate and communicate in staff meetings and attend professional development opportunities
• Plan and implement special event programming, including but not limited to, volunteer groups and corporate engagement with Development Team‍
• Communicate challenges and issues with Program Manager 
• Act as CCR point of contact with the supervision of Program Director in the absence of Program Manager. This includes, but is not limited to, responding appropriately to student concerns, and any emergencies that may arise
• Serve as a coach/mentor to new program team members, including but not limited to, regular interns and volunteers
• Support a caseload of high school and post-high school young adults to help set long- and short-term goals and create paths to achieve those goals
• Family support and engagement, including but not limited to: *Advocate for family member, child, or teen with school(s) or other agencies *Assess needs for additional services and makes referrals when necessary
• Assist in development, planning, and implementation of monthly events to strengthen transferable skills necessary for career and college success
• Maintain and strengthen the positive relationships created with community and school partners and participate in the creation of new partnerships
• Help in building a network of resources, supports, and community partners for the CCR program
• Assist with set-up and clean-up of any facilities utilized for programming
• Work collaboratively with the Middle School Program to recruit incoming 9th graders and with the Family Development Program to ensure holistic supports are given to students and families. *This involves supporting these two programs on a monthly basis

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Administrative and Research

• Support with data tracking of students to assess long- and short-term impacts
• Support in the research of best data tracking practices
• Maintain accurate and updated documentation for students on caseload, and address any immediate concerns that arise with students and/or their families
• Support with maintaining updated records for students in program
• Support in creating and distributing monthly newsletters
• Support in the research and understanding of how to create a sustainable Career & College Readiness Program
• Support in the research, development, and implementation of a Career Exploration program which will focus on job shadowing, internships, and work study opportunities with partner organizations and companies
• Supporting with development and distribution of numerous types of surveys

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Qualifications

• Applicants must be at least twenty-one years of age
• Must possess a genuine desire to empower all youth
• Preferred prior experience working with young people beginning in high school
• Must have the ability to develop and cultivate collaborative relationships with volunteers, staff, youth, families, and community members
• Able to actively communicate with students/families through email, text, phone  *This includes sending multiple reminders of upcoming events
• Ability for flexibility within schedule
• Must be a flexible, solutions oriented, dependable, team player
• Must have strong organizational skills and the ability to exercise discretion
• Display the ability to conduct oneself in a mature manner
• Spanish speaking a plus
• Ability to transport students to and from meetings and events is a plus‍
• Proficient in Word, Google, Excel, and able to learn other programs quickly
• Employment is contingent on a criminal background check

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Work Schedule and Compensation

This is a 30 hour a week position Monday-Friday with flexibility in scheduling the 30 hours to meet the needs of different meetings and responsibilities. Beginning salary is $18.50/ hour. Benefits include health care and PTO.

Heart & Hand is looking for creative, committed, and compassionate Program Leaders who are dedicated to ensuring that all children have the opportunity to succeed. 

The Heart & Hand Center is a 501(c)(3) non-profit organization dedicated to helping all young people reach their potential. We run programs for 3rd-12th grade students in Near Northeast Denver.  This position will be at one of our elementary or middle school sites Monday-Friday, from 2:00-7:00pm (shift varies depending upon assigned site). Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. 

Job Description

• Build strong relationships with Heart & Hand students and families
• Be instrumental in the development and planning of programs through lesson planning and workshop development
• Actively lead structured academic and enrichment learning for participants throughout programming
• Independently facilitate small group activities and provide behavior coaching through a restorative justice lens
• Supervise all aides, interns, youth mentors, or volunteers assigned to your group
• Participate and communicate in daily staff meetings and attend professional development opportunities
• Be instrumental in the development and planning of programs through lesson planning and workshop development
• Facilitate small academic and enrichment learning groups
• Communicate challenges and issues with, Senior Program Leader, Program Manager and/or Director
• Assist daily with set-up and clean-up of facility, to ensure cleanliness, and that all safety protocols and procedures are being met

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COVID-19 Notes

• Flexibility required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols
  

Qualifications

• Must possess a genuine desire to positively impact the lives of youth 
• Must have the ability to develop and cultivate relationships with volunteers, staff, youth, families and community members that we serve
• Must be a flexible, solutions oriented, dependable, team player
• Must have strong organizational, communication, and time management skills
• Ability to exercise discretion
• Display the ability to act as a strong role model for young people and maintain boundaries
• Employment is contingent on a criminal background check
• Valid Driver’s license preferred
• Spanish speaking preferred
• Current CPR and First Aid Certification preferred

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Work Schedule:

This is a part-time, 25 hours per week, position Monday-Friday. Typical after-school programming runs from 2:00pm-7:00pm (shift times vary depending upon assigned site) Monday-Fridays. There will be meetings, professional development opportunities, and planning times that could be scheduled outside of these hours and flexibility with hours will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs. This is a school year position with the potential for summer hours. The ideal start date is August 25, 2021.

Salary & Benefits:

• Starting pay: $18.50/hour 
• Eligible for healthcare benefits after 30 days of employment
• PTO
  

Heart & Hand is looking for a creative, committed, and compassionate Middle School Senior Program Leader who is dedicated to ensuring that all children have the opportunity to succeed.

The Heart & Hand Center is a 501(c)(3) non-profit organization in Northeast Denver dedicated to empowering all young people to realize their potential.  H&H currently runs daily after school programming for 2nd-8th grade youth, full day 6 week summer programming, and a career and college program for young adults in 9th grade and beyond. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians.

Areas of Responsibility

Administrative

• Be instrumental in the development and planning of programs through lesson planning and workshop development
• Facilitate end of day debriefings, help maintain documentation of debriefing
• Communicate areas of concern to the Program Manager/Director in a timely manner
• Provide accurate food count totals, with temperature logs and ensure Food Bank of the Rockies protocols and procedures related to food service are being followed
• Assist with data entry and use of data systems for grant reporting purposes
• DESSA, PIRL, SELPQA assessment completion & data entering
• Utilize City Span and/or EZ Reports for attendance tracking & editing student information aligned with direction from Program Manager

Family, Stakeholder, & Internal Relationship Building

• Build strong relationships with Heart & Hand students and families including maintaining regular communication with a group of families regarding student strengths, challenges, needs and schedules
• Create a community of strong family engagement according to the program’s needs (ex: during recruitment, engaging with families during pick up, etc.)
• Plan and implement special event programming, including but not limited to, volunteer groups and corporate engagement with the Development Team
• Coordinate & support volunteers on-site in collaboration with Program Manager, Program Director & Development Team
• Rotate to different sites to better collaborate with each program, schedule to be determined by Senior Program Leaders and Program Managers

Programming and Safety

• Actively supervise all youth participants
• Plan in-depth and collaborative lessons and workshops for each week of programming independently and alongside other site members (interns, volunteers, staff)
• Facilitate small academic and enrichment learning groups
• Assist daily with set-up and clean-up of facility, to ensure cleanliness, and that all safety protocols and procedures are being met
• Act as Site Lead in absence of Program Manager. Including, but not limited to responding appropriately to student injuries, fires, tornados, lockdowns, etc.
• Facilitate at least 1 of each type of emergency drill (fire, tornado, lockdown, etc.) by the second quarter of your employment
• Serve as lead supervisor during free-time (outdoor enrichment or indoor choice activities), and ensure structured activities throughout free time (i.e. check-in, check-out, choice time)

Professional Development & Coaching

• Participate and communicate in daily staff meetings and attend professional development opportunities
• Supervise all aides, youth mentors, or volunteers working with you
• Communicate challenges and issues with Program Manager
• Serve as a point of reference for new team members to support and guide them

COVID-19 Notes

• Flexibility required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols.

Work Schedule

‍This is a part- time, 30 hours per week, position Monday-Friday. Typical after-school programming runs from 2:00pm-7:00pm (shift times vary depending upon assigned site). There will be meetings and planning times that could be scheduled outside of these hours and flexibility with hours will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs. This is a school year position with the potential summer hours.

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Compensation/Benefits

• Starting salary: $20/hr
• Health benefits
• PTO

The Heart & Hand Center is looking for a motivated, organized, and creative Development Director who is dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand (H&H) is a 501(c)(3) non-profit organization that empowers all young people to realize their potential. H&H runs after school and summer programming for 2rd-12th grade youth that addresses the needs of the whole child. 

Reporting to the Executive Director, the Heart & Hand Development Director will drive strategy and execution of resource development for Heart & Hand’s annual operating budget. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.

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DUTIES AND RESPONSIBILITIES

The Heart & Hand Development Director is responsible for all of our vital revenue streams, which allow us to achieve our mission and maximize our impact in the community. You plan and organize fundraising activities, manage the development budget, and assemble team members to raise necessary revenue. Below is an outline of primary responsibilities. Heart & Hand is a team oriented environment where we all take on additional tasks as needed to fulfill our mission.‍

Development Team

• Update annual development strategy to achieve expense and reserves goals.
• Set and monitor development expense budget.
• Collaborate closely with Founder, Executive Director, and Chief Operating Officer.
• Supervise and support personal and professional growth of Development Coordinator.
  

Individual and Corporate Donors

• Drive process of donor recruitment, retention, and upgrade using data, donor stewardship, and creative outreach strategies.
• Grow a major gifts program including identification, cultivation, and solicitation of major donors, with an emphasis on multi-year giving.
• Design new strategies and identify prospects for Heart & Hand’s Corporate Engagement program.
• Track and measure ongoing development activities.
• Oversee daily operation of a customer relations management (CRM) database.
• Engage Heart & Hand’s Community Professionals Board to meet fundraising goals.
  

Event Management

• Drive the vision, planning, and execution of the organization’s annual Night in Lights gala, I Heart Camp fundraiser, and up to 3 smaller scale events.
• Negotiate vendor contracts and manage vendor relationships including space, food and beverage, AV, linen and tableware, decor, photographers, and performers.
• Create and execute details for positive guest experience including event programming, decor and event signage and presentations, check-in processes, and pre-event communications.
• Maintain event documentation including expense budget, sponsorship lists, contracts, and seating charts.
• Solicit compelling items for silent and live auctions, event prizes, and donated alcohol.
• Assist in the procurement of event sponsors.
  

Communications and Marketing

• Lead communications and marketing strategy and track related metrics of impact.
• Update and improve the Heart & Hand website.
• Design and produce print fundraising materials including annual report, info cards, campaign one pagers, thank you cards and all event assets.
• Collaborate with the Development team to execute sponsor and partner recognition.
• Oversee Development team’s management of social media outlets including social media strategy and daily postings.
• Coordinate all email communication and quarterly e-newsletter in collaboration with leadership team. 

REQUIRED JOB SKILLS, EXPERIENCES, AND QUALIFICATIONS:

• Commitment to Heart & Hand’s mission to empower all children to realize their full potential
• Desire to be part of a team that values family, community, connection, respect, and opportunity 
• Demonstrated success in fundraising for a budget of at least $1 million
• Experience in coordinating all aspects of fundraising event planning and execution
• Ability to create compelling visual and web identity
• Skilled with design, web, and communications tools such as Canva, Webflow, social media platforms, and MailChimp 
• Self-motivated, goal oriented, inspiring leadership style
• Strong communication and writing skills, team player, detail oriented

COMPENSATION

This position is full-time. Starting salary is $60,000-$70,000. Additional benefits include: employer contributions to health and dental care; generous time off policy including 19 paid holidays; fun and flexible, mission driven environment with strong staff culture; and perks such as a weekly staff yoga class.