Careers at Heart & Hand

Heart & Hand is looking for creative, committed, and compassionate Program Leaders who are dedicated to ensuring that all children have the opportunity to succeed. 

The Heart & Hand Center is a 501(c)(3) non-profit organization dedicated to helping all young people reach their potential. We run programs for 3rd-12th grade students in Near Northeast Denver.  This position will be at one of our elementary or middle school sites Monday-Friday, from 2:00-7:00pm (shift varies depending upon assigned site). Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. 

Job Description

• Build strong relationships with Heart & Hand students and families
• Be instrumental in the development and planning of programs through lesson planning and workshop development
• Actively lead structured academic and enrichment learning for participants throughout programming
• Independently facilitate small group activities and provide behavior coaching through a restorative justice lens
• Supervise all aides, interns, youth mentors, or volunteers assigned to your group
• Participate and communicate in daily staff meetings and attend professional development opportunities
• Facilitate small academic and enrichment learning groups
• Communicate challenges and issues with, Senior Program Leader, Program Manager and/or Director
• Assist daily with set-up and clean-up of facility, to ensure cleanliness, and that all safety protocols and procedures are being met

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COVID-19 Notes

• Flexibility required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols
  

Qualifications

• Must possess a genuine desire to positively impact the lives of youth 
• Must have the ability to develop and cultivate relationships with volunteers, staff, youth, families and community members that we serve
• Must be a flexible, solutions oriented, dependable, team player
• Must have strong organizational, communication, and time management skills
• Ability to exercise discretion
• Display the ability to act as a strong role model for young people and maintain boundaries
• Employment is contingent on a criminal background check
• Valid Driver’s license preferred
• Spanish speaking preferred
• Current CPR and First Aid Certification preferred

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Work Schedule:

This is a part-time, 25 hours per week, position Monday-Friday. Typical after-school programming runs from 2:00pm-7:00pm (shift times vary depending upon assigned site) Monday-Fridays. There will be meetings, professional development opportunities, and planning times that could be scheduled outside of these hours and flexibility with hours will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs. This is a school year position with the potential for summer hours.

Salary & Benefits:

• Starting pay: $18.50/hour 
• Eligible for healthcare benefits after 30 days of employment
• PTO
  

Heart & Hand is looking for a creative, organized, and compassionate Program Manager who is dedicated to ensuring that all families have the opportunity to succeed.

The Heart & Hand Center is a 501(c)(3) non-profit organization in Northeast Denver dedicated to empowering all young people to realize their potential.  H&H runs programming for 2nd - 8th grade youth during the school year, full day summer programming, and a college and career case management program for high school youth. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance. Flexibility with schedule will be asked of staff as we continue to shift programming to adjust for school and COVID safety needs

Areas of Responsibility

Program Implementation and Infrastructure for Family Development Program

• Build strong relationships with Heart & Hand students and families and communicate vision and purpose of H&H programs to the families
• Maintain professional development and training of research-based tools/frameworks such as Strengthening Families, Protective Factors framework.
• Engage H&H families to become advocates for their children and community
• Create opportunities for family voice to be meaningfully incorporated into our Heart & Hand programming
• Drive marketing and outreach to families for afterschool and summer enrollment
• Support highest needs families via Intensive Family Support Program using the research-based Strengthening Families framework as identified through program referrals.
• Maintain current resource bank and working knowledge of local community organizations/resources to support family needs/referrals; facilitate referral process to external agencies if needed.
• Manage Family Assistance funds allocation used to support immediate needs of H&H participants with the support of COO and Program Managers
• Manage operations of the Heart & Hand Center for family, community, and other program use
• Oversee receipt and distribution of food, clothing, and other donated items
• Facilitate community events
• Oversee monthly food distribution (Walk Up Wednesday)
• Host and participate in community celebrations (Juneteenth, etc)
• Oversee food pantry and clothing/book donations events
• Facilitate and coordinate quarterly family meetings for each site, workshops, community discussions, holiday celebrations, parent and community surveys, and other events as necessary.
• Expose families to social emotional learning vocabulary and practices that are being utilized during afterschool programs
• Participate on community boards, councils, advisory groups as to better connect families and H&H to the community and its resources
• Support afterschool and summer programs as needed
• Perform other appropriate tasks as assigned

Administration

• Work closely with Program Director through regular communication and collaboration
• Track data on family engagement and participation for use with all stakeholders
• Collaborate in the grant research/writing process as applicable
• Participate in Heart & Hand fundraising events as requested by development staff
• Attend weekly staff meetings, bi-weekly Program Manager meetings, and quarterly Program Manager retreats

COVID-19 Notes

• Adaptability required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people and families to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols.

Requirements/Qualifications

• At least 3 years of experience working holistically with families in a resource provider capacity or 2 years of management experience working with families in a community based setting
• Must demonstrate a commitment to youth and family development
• Valid driver's license and mode of transportation preferred (job could entail occasional driving/transporting)
• Employment is contingent on a criminal background check
• Spanish speaking preferred

Compensation/Benefits

This is a full-time position, Monday-Friday with flexibility in scheduling the 40 hours to meet the needs of different meetings and responsibilities. Salary range is $50,000-$53,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, regular staff self-care opportunities, and a friendly work environment.

Heart & Hand is looking for a detail oriented, dynamic, and motivated Development Coordinator who is dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand Center is a nonprofit organization which disrupts the cycle of poverty for children and families in northeast Denver through community-based programming. Through long term relationships, out-of-school programming, and support for children and families, Heart & Hand Center empowers all young people to realize their potential. For more information, visit  www.heartandhandcenter.org. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.‍

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Reports to: Development Director

Areas of Responsibility

Development: 

• Update annual development strategy in collaboration with Executive Director, Development Director and COO. 
• Oversee research of potential donors to Heart & Hand Center, including individuals, corporations, organizations and foundations.
• Coordinate ongoing stewardship activities to engage and retain current individual donors and corporate partners.
• Maintain systems and processes to streamline, track and measure ongoing development activities. 
• Manage and maintain the daily operation of a customer relations management (CRM) database to ensure the processing, tracking, reporting and acknowledgement of donations are performed in an accurate and timely fashion.
• Manage the planning, logistics, and execution of fundraising events. 
• Oversee and expand the Corporate Engagement and Volunteer Program.

Communications: 

• Manage all social media accounts and web presence, develop content, engage with the audience, and track metrics.
• Collaborate on donor communications in, including creating graphic design elements, and identify segmentations.  

Additional Support: 

• Provide volunteer matching and management for the Career & College Readiness program.
• Support internal administrative duties assigned by the Development Director.
• Collaborate on special projects as they arise. 
• other tasks as requested.

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Qualifications

• Commitment to Heart & Hand’s mission to empower all children to realize their full potential
• Dedication to diversity, equity and inclusion
• Minimum of two years of experience working in a non-profit environment
• Self-motivated
• Strong written and verbal communication skills
• Graphic Design
• Expertise using MailChimp, Microsoft, and Google
• Website Building and Management

• Organizational and management skills, detail oriented
• Highly coachable

Work Schedule and Compensation

This is a full-time position, Monday-Friday.

Salary range is $45,000-$47,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, weekly staff self-care opportunities, and a friendly work environment.