Careers at Heart & Hand

Heart & Hand is looking for a detail oriented, dynamic, and motivated Development Coordinator who is dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand Center is a nonprofit organization which disrupts the cycle of poverty for children and families in northeast Denver through community-based programming. Through long term relationships, out-of-school programming, and support for children and families, Heart & Hand Center empowers all young people to realize their potential. For more information, visit  www.heartandhandcenter.org. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity.‍

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Reports to: Development Director

Areas of Responsibility

Development: 

• Update annual development strategy in collaboration with Executive Director, Development Director and COO. 
• Oversee research of potential donors to Heart & Hand Center, including individuals, corporations, organizations and foundations.
• Coordinate ongoing stewardship activities to engage and retain current individual donors and corporate partners.
• Maintain systems and processes to streamline, track and measure ongoing development activities. 
• Manage and maintain the daily operation of a customer relations management (CRM) database to ensure the processing, tracking, reporting and acknowledgement of donations are performed in an accurate and timely fashion.
• Manage the planning, logistics, and execution of fundraising events. 
• Oversee and expand the Corporate Engagement and Volunteer Program.

Communications: 

• Manage all social media accounts and web presence, develop content, engage with the audience, and track metrics.
• Collaborate on donor communications in, including creating graphic design elements, and identify segmentations.  

Additional Support: 

• Provide volunteer matching and management for the Career & College Readiness program.
• Support internal administrative duties assigned by the Development Director.
• Collaborate on special projects as they arise. 
• other tasks as requested.

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Qualifications

• Commitment to Heart & Hand’s mission to empower all children to realize their full potential
• Dedication to diversity, equity and inclusion
• Minimum of two years of experience working in a non-profit environment
• Self-motivated
• Strong written and verbal communication skills
• Graphic Design
• Expertise using MailChimp, Microsoft, and Google
• Website Building and Management

• Organizational and management skills, detail oriented
• Highly coachable

Work Schedule and Compensation

This is a full-time position, Monday-Friday.

Salary range is $40,000-$45,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, weekly staff yoga classes (when there isn’t a pandemic!), and a friendly work environment.

Heart & Hand is looking for a creative, organized, and compassionate Program Manager who is dedicated to ensuring that all children have the opportunity to succeed. 

The Heart & Hand Center is a 501(c)(3) non-profit organization in Northeast Denver dedicated to empowering all young people to realize their potential.  H&H currently runs after school programming for 2nd-8th grade youth Monday-Thursday from school dismissal-7:00pm (depending on site), professional development opportunities on Fridays, full day 6-8 week summer programming, and a Career and College Program for young adults in 9th grade and beyond. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. Flexibility with schedule will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs. 

Job Description

Program Implementation and Infrastructure

• Build strong relationships with Heart & Hand students and families
• Design and implement enriching and creative after school and summer programming in the areas of 1) academic enrichment, 2) health and wellness, 3) social emotional skill building, and 4) creative expression 
• Maintain updated schedule of after-school and summer programming and communicate that with all staff
• Provide on site support to staff and students including but not limited to facilitating restorative justice conversations, behavior management, coordination of pick up, and transition support
• Organize and maintain orderly program space, supplies, and equipment
• Family support and engagement:

          - Maintain regular contact with families in person, via email, over the phone

           - Act as an advocate for students and/or family member(s) with school(s) or other agencies, making referrals for assessed needs when necessary

• Build and maintain relationships with community partners, especially school faculty and staff, including coordinating with partners such as Food Bank of the Rockies, Reading Partners and workshop providers
• Build and maintain a supportive, sustainable on-site culture with students, staff and school stakeholders
• Perform other appropriate tasks as assigned 

Personnel

• Provide supervision for all staff members on site
• Support the task supervision of all interns and volunteers on site
• Active involvement in the hiring and onboarding coordination of new site staff
• Identify appropriate Professional Development trainings for staff
• Nurturing the development of staff, interns, and volunteers

Administration

• Work closely with Program Director through regular communication and collaboration
• Collect all attendance and program activity data collection for program evaluation, grant reporting, and fundraising 
• Work with COO to ensure all Neighborhood Youth Organization Licensing materials are posted and protocols are being followed, as well as ensure staff certification requirements are up to date
• Attend weekly staff meetings, Program Manager Meetings, and manage virtual communication in a timely manner 
• Maintain and organize personal work schedule through use of Google calendar

COVID-19 Notes

• Adaptability required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols.

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Qualifications

• At least 3 years of experience working with school aged children in a setting similar to an afterschool program or 2 years of program management experience for school aged youth

           - Preference for experience running a licensed child care, neighborhood youth organization program, or a 21st Century Community Learning Center program

• Must demonstrate a commitment to youth development
• Valid driver's license and mode of transportation preferred (job could entail occasional driving/transporting)
• Employment is contingent on a criminal background check
• Spanish speaking preferred
  

Work Schedule and Compensation

This is a full-time position, Monday-Friday with flexibility in scheduling the 40 hours to meet the needs of different meetings and responsibilities.

Salary range is $40,000-$45,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, weekly staff yoga classes (when there isn’t a pandemic!), and a friendly work environment.

Please review the detailed job description and organization information provided in the Executive Director Recruitment Packet.

Heart & Hand is looking for creative, committed, and compassionate Program Leaders who are dedicated to ensuring that all children have the opportunity to succeed.

The Heart & Hand Center is a 501(c)(3) non-profit organization dedicated to helping all young people reach their potential, we run programs for 3rd-12th grade students in the Northeast Denver Metro Area.  This position will be at one of our elementary or middle school sites Monday-Friday, from 2:00-7:00pm (shift varies depending upon assigned site). Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians.

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Job Responsibilities

• Build strong relationships with Heart & Hand students and families
• Actively supervise participants at all times
• Supervise all aides, interns, youth mentors, or volunteers assigned to your group
• Participate and communicate in daily staff meetings and attend professional development opportunities
• Be instrumental in the development and planning of programs through lesson planning and workshop development
• Facilitate small academic and enrichment learning groups
• Communicate challenges and issues with, Senior Program Leader, Program Manager and/or Director
• Assist daily with set-up and clean-up of facility, to ensure cleanliness, and that all safety protocols and procedures are being met

COVID-19 Notes

• Flexibility required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols
  
  

Requirements/Qualifications

• Must possess a genuine desire to positively impact the lives of youth
• Must have the ability to develop and cultivate relationships with volunteers, staff, youth, families and community members that we serve
• Must be a flexible, solutions oriented, dependable, team player
• Must have strong organizational, communication, and time management skills
• Ability to exercise discretion
• Display the ability to act as a strong role model for young people and maintain boundaries
• Employment is contingent on a criminal background check
• Valid Driver’s license preferred
• Spanish speaking preferred
• Current CPR and First Aid Certification preferred

Compensation/Benefits:

Starting Pay: $16.00 per hour

3 days Paid Time Off (PTO)
2 weeks of COVID Leave (if needed)