We're Hiring!

Heart & Hand is looking for a detail oriented, compassionate, and motivated Operations & Finance Manager who is dedicated to ensuring that all children have the opportunity to succeed. 

Heart & Hand Center is a nonprofit organization which disrupts the cycle of poverty for children and families in northeast Denver through community-based programming. Through long term relationships, out-of-school programming, and support for children and families, Heart & Hand Center empowers all young people to realize their potential. For more information, visit www.heartandhandcenter.org. Join a team of passionate and hardworking professionals who value family, community, connection, respect, and opportunity. 

Job Description 

The below outlines primary responsibilities of the Operations & Finance Manager, but additional duties may arise at the request of the organization or because of the Operations & Finance Manager’s skills or interest. 

Human Resources 

● Lead recruitment and application screening for all open job positions 

● Provide leadership in part-time hiring including interviewing candidates, and support for full-time hiring including scheduling and creating offer letters 

● Manage employee onboarding processes including sending necessary paperwork and trainings 

● Lead employee offboarding process 

● Maintain employee timesheets and employee files with regard to required documentation for trainings, background checks, and other relevant information 

● Communicate benefits and status of PTO with part-time team members ● Collaborate to streamline human resources processes including: timesheets, employee handbook distribution, and on-boarding activities 

● Research and communicate relevant professional development opportunities to team on a monthly basis 

Operations 

● Office and Center management including maintenance, researching contractors and acting as on-site contact (tracking data) 

● Fleet management including van rentals, scheduled maintenance, repairs, and cross site coordination (tracking data) 

● Assist with licensing and inspection requirements as needed 

● Support COO in researching and drafting relevant organizational policies 

Evaluation 

● Organize data to be accessible and understandable to a variety of audiences

● Collect and analyze family, student and community survey data 

● Coordinate with Executive Director, Program Director, and COO to complete specific evaluation projects as needed

Finance - opportunity for growth into this role 

● Allocate monthly payroll and organize payroll receipts for grant reporting

● Update budget with monthly actuals and work with Chief Operating Officer to reforecast as needed 

● Manage employee expense receipts 

● Provide support with audit, 990, and other financial reporting requirements as needed 

Additional Support 

● Oversee execution of document retention policy 

● Opportunity to join one of Heart & Hands’ committees 

○ Culture Committee 

○ Belonging, Equity, Diversity, and Race Committee (BEDR) 

● Support programs and cross-functional projects as needed, including attending bi-weekly Program Manager meetings 

● Support annual fundraisers as needed 

● Filing 

● Other duties as assigned, AKA the weird, strange, odd, sometimes wonderful and sometimes challenging things that come with working for a small nonprofit organization 

You will be successful in this job if you 

● Love companioning people through situations by being an intentional thought partner, good listener, and able to see the whole human when working with team members ○ Have a special way of making people feeling valued 

● Get things done quickly and efficiently 

● Get excited about the “what ifs” and run with them 

● Have a growth mindset - People with a growth mindset feel their skills and intelligence can be improved with effort and persistence. They embrace challenges, persist through obstacles, learn from criticism and seek out inspiration in others' success. 

Qualifications 

● At least 2 years of experience in operations, administration, management, finance, and/or HR 

o This experience in a nonprofit setting is a plus 

● Proficient with MS Word, Excel, and Google Drive 

o Quickbooks and Zoom proficiency are a plus 

● Must demonstrate: a high level of motivation, organization, attention to detail, timeliness, and an ability to exercise discretion, anticipate needs, adapt to changing priorities, and respond to multiple demands 

● Employment is contingent on a criminal background check 

Work Schedule and Compensation 

This is a full-time position, Monday-Friday. 

Salary range is $50,000-$55,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, and a friendly work environment. 

Application Process 

Send resume and cover letter to jobs@heartandhandcenter.org with Operations & Finance Manager application as the subject line.

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